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Visitors with mobility access requirements

We offer a range of facilities to help you explore the paintings, visit exhibitions and come to events.

Badge-holder parking

There is one designated parking space on Orange Street for National Gallery visitors only.

48 hours advance booking is required on 020 7747 2885.

There are three designated parking bays on St Martin's Street. Please phone Westminster Parking Information Service on 020 7823 4567 for more information.

Public car parks are available nearby in Leicester Square and Trafalgar Square.

Level entrances

Level access entry is available at the Sainsbury Wing entrance.

See map


Please contact us for a full list of lifts and dimensions.


Transport and standard manual wheelchairs are available to book in advance. Please call 020 7747 2885.

A limited number are available on a first come, first served basis at the Sainsbury Wing cloakroom on Level 0 and the Getty Entrance on Level 0. Please ask at the desk upon arrival.

Going to a talk? The Sainsbury Wing Theatre on Levels −1 and −2 has spaces for wheelchairs. Ramp access to the front of the theatre is on Level -2.

There are adapted toilets near all entrances, as well as a Changing Places toilet facility in the Education Centre. 


Seating is available around the Gallery.

  • On Level 2, in rooms that house the Collection
  • Sainsbury Wing foyer
  • Near the Getty Entrance
  • Stools available from the Information Desk and Sainsbury Wing cloakroom on request

You are welcome to bring a folding stool.

Contact us

All visits must be booked in advance online to help us manage the number of people in the Gallery and limit queuing.

Need help booking your ticket(s)?

If you're a Member:

Exhibition tickets:

General access queries: Contact Information on 020 7747 2885 or email 

Access events: Education on 020 7747 2864 or email