The National Gallery aims to make access to the paintings enjoyable and welcoming to the widest possible public. There are a range of facilities to help you see the collection, visit exhibitions and come to events.
The Gallery offers British Sign Language-interpreted talks on paintings for visitors who are deaf or hard-of-hearing, and art sessions for visitors who are blind and partially sighted.
If you have any special access requirements, please call us on +44 (0)20 7747 2885 and we’ll be happy to help.
Entry to The National Gallery is currently ticketed. All visits must be booked in advance online to help us manage the number of people in the Gallery and limit queuing. For visitors with access requirements please call us on +44 (0)20 7747 2885.
Entrance to the collection is free.
Complimentary carer ticket
A complimentary carer ticket can be booked with each disabled ticket.
Need help booking ticket(s)?
If you're a Member: firstname.lastname@example.org
For Gallery entry ticket: email@example.com
Exhibition tickets: firstname.lastname@example.org
Introduction to the gallery
Welcome to the National Gallery.
Here you will find the national collection of western European paintings from around 1250 to 1900.
It includes masterpieces by many great European Artists with more than a thousand paintings on display.
The address is The National Gallery, Trafalgar square, London, WC2N 5DN
Opening times are 10am to 6pm daily and a late opening on Friday until 9pm.
Closed 24th to 26th December and 1st of January.
Admission to the collection is free.
For special exhibitions held in the Sainsbury Wing there is a charge. Tickets can be purchased on the day in the gallery, online or in advance by telephone.
Disabled visitors are eligible for a discount on exhibition tickets and may bring an escort free of charge.
For visitors with mobility access requirements:
There is one off-street parking space for badge holders in Orange Street. Advance booking only on 020 7747 2885. Designated parking bays for badge holder in St Martin’s street, behind the Sainsbury wing, give level access to the entrance.
Four entrances have level access: the Getty, the Sainsbury Wing, National Café and Education Centre entrances. The main entrance, the Portico entrance, is not accessible due to the restrictions of being a Grade I listed building.
Wheelchairs are available at the Getty Entrance on level 0, the Sainsbury Wing cloakroom on level 0 and the Education Centre (which is at street level). The Sainsbury Wing Theatre on Levels also has spaces for wheelchairs. Ramp access to the front of the theatre is on Level -2.
Seating is available around the gallery, there are also a small number of stools for Access requirements that people could ask for at the Information desks and Sainsbury Wing cloakroom and you are welcome to bring a folding stool. Assistance dogs are welcome.
For deaf and hard of hearing visitors:
We offer a programme of British Sign Language (BSL) interpreted discussions on paintings. Deaf lecturers also regularly deliver talks in BSL.
Audio guides are available for the paintings with volume enhancement and there are transcripts of audio guides.
Exhibition videos and films have subtitles and transcripts.
All information desks and shop counters have induction loops and there are also induction loops for talks and films in the Sainsbury Wing Theatre, Sainsbury Wing Exhibition cinema and Sunley Room cinema.
If you would like to discuss access requirements further, please call 020 7747 2885 (you can use Typetalk on this number).
For school groups, the Gallery can also offer sessions using multi-sensory materials for students who are blind and partially sighted, and for students with learning disabilities.Find out more
Community and access programme
In addition to our public events, we also offer bespoke workshops, talks and tours, designed to connect first-time visitors to the Gallery and support those looking for additional adjustments to their visit. Learn more about the programme and book here.
The nearest tube station with step-free access from platform to street level is Westminster station, on the Jubilee, District and Circle lines. Then take buses: 12, 24, 88 or 453. Check TFL for latest info
There is one designated parking space on Orange Street for National Gallery visitors only.
48 hours advance booking is required on 020 7747 2885.
There are three designated parking bays on St Martin's Street. Please phone Westminster Parking Information Service on 020 7823 4567 for more information.
BSL multimedia tour
For the safety of our visitors BSL tours are currently not available. We are working to resolve this.
Audio tour for blind and partially sighted visitors
For the safety of our visitors audio tours are currently not available. We are working to resolve this.
Other facilities available on site
Prayer space: Please ask a member of staff if you wish to use the space.
First Aid rooms: Please ask a member of staff if you wish to use a First Aid room or require assistance.
Changing Places toilet facility:
Our newly installed Changing Places toilet facility in the Pigott Education Centre is especially designed for those who have access requirements. The facility includes a wall mounted height adjustable bench, tracking hoist system, peninsular toilet, a height adjustable basin and a shower.
You can access the toilet using your RADAR key. RADAR keys are also available to borrow from the Information desks, and the School’s Desk in the Pigott Education Centre.
The Changing Places facility will be available 10am daily until closing. Please access the facility in the Pigott Education Centre from Level 2 via Gallery 18.
- Bench - Height Adjustable, Adult Sized, Wall Mounted
- Hoist - Ceiling , Loop
- Peninsular Toilet
- Washbasin Height Adjustable
- Non Slip Floor
- Floor Space (sq. m) - 12
- Emergency Alarm
- Privacy Screen
- Paper Roll
- Radar Key
- Accessible Shower
- Colostomy Shelf
- Disabled Parking.
Members of staff are on hand to support your visit.
General access queries: Contact Information on 020 7747 2885 or email email@example.com
Access events: Education on 020 7747 2864 or email firstname.lastname@example.org