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Cloakroom information and bag size policy

Please note that all bags, rucksacks, packages, and other personal items brought to the building may be inspected by our security staff.

Bag size policy 

For reasons of security and safety, the National Gallery has a bag size policy in place.

  • The maximum size of bag allowed in the building is 56 x 25 x 45 cm.
  • Wheeled luggage, including cabin bags, and suitcases are not allowed.
  • Baby buggies and oversized bags containing necessary medical equipment, or equipment for use in nursing and baby care, will be allowed in the building subject to the owners agreeing that these items may need to be inspected on entering the building.
  • Please note that folding bicycles, adult scooters, and other oversized objects are not allowed in the building.
  • Large umbrellas are not allowed in the picture galleries but can be checked into the cloakrooms on arrival.
  • Backpacks and large bags are not permitted in paid exhibitions. Please use one of our cloakrooms before entering. These are free for Members.

There is a left luggage facility at Charing Cross station [external link].

Cloakroom information

The cloakroom is on Level 0, beneath the Portico

Opening times

Daily 10am–5.45pm
Friday 10am–8.45pm


Coat: £2*
Bag: £2*

*Charges do not apply to Members

  • The maximum size of bag accepted in the cloakroom is 56 x 25 x 45 cm.
  • Cloakroom staff may examine any item before accepting it in the cloakroom and reserve the right to refuse items.
  • All items left in the cloakroom may be searched in the interests of safety and security.
  • Neither the Gallery nor its employees accept any liability for the loss of, or damage to, anything left in the cloakroom.
  • Folding bicycles, adult scooters, and other oversized objects are not accepted in the cloakroom.

For more information read our Visitor Admissions Policy.