Membership FAQs

If you have a House Membership there is no need to book your ticket for you or your guests, you are welcome to show your card at the exhibition entrance. If you have an Exhibition Membership you can book you and your guests ticket via our Exhibition page. If you have a Friend Membership you are not able to bring a Guest with you. If you would like to upgrade your Membership, you can visit our upgrade page.

Members who require a free companion ticket can book one online through the specific exhibition page. Sign in to your account and select a companion ticket.

We do not offer concessions on Memberships. We do however have three different membership types: House Membership, Exhibition Membership and Friend Membership. These range in price from £68 to £130 annually, with the option to add a guest. Read about all the available levels on our Membership page. If you need a companion with you when you visit this person will always come free with you as part of your Membership.

Yes, as a Member you are always entitled to priority entrance to the Gallery. Please show your Membership card to staff at the entrance.

As a corporate member you can show your staff pass at the entrance for all paid exhibitions to gain entry.

When a Membership is purchased we send a temporary Membership card via email within 10 minutes of the purchase. This way you can start enjoying all the benefits straightaway. If you have a House Membership or an Exhibition Membership and have opted in for a physical card, your permanent card will take around 10 days to reach your home address. You can also access your Digital Membership card from your account area, by logging in to your account. Friends Members do not receive a physical card, but have a digital card.

Please email us at [email protected] if you wish to cancel your Membership. Please see terms of Membership.

To activate your Gift Membership or Membership voucher, please follow these four steps: 1. Visit our Membership activation page and select your Membership type. 2. Add to your basket. 3. Create or sign in to your account. 4. When you check out, you will be able to apply your unique Gift Membership voucher code and start enjoying all the benefits.

You can purchase a Gift Membership on our Membership page. This creates a voucher code, which the recipient can use to activate their Membership online. You can also purchase a Gift Membership in our Gallery shops and online shop.

Yes, Members enjoy priority booking for both exhibitions and Learning events. Simply log in with your membership account to access.

Yes, if you would like to add a Gift Aid declaration to your Membership please email us at [email protected], with your Membership number. Please note we cannot claim Gift Aid on Friend Membership.

Yes, you are welcome to upgrade your Membership level online on our Upgrade page. If you have a House Membership you are able to add up to three Guests, if you have Exhibition Membership you can add one Guest.

If you have lost your Membership card please email us at [email protected] and we can post out a replacement, or you can visit the Gallery and have a card printed at any of our ticket desks. You can also use a digital Membership card which can be accessed via your account area. Please sign in to your account and go to your account page to upload your digital card to your mobile wallet.

To find out which type of Membership you have and your Membership expiry date, sign in to your account.

To save your digital Membership card to your Google or Apple wallet, we recommend following the below instructions:  1) Open a browser on your mobile device 2) Go to the National Gallery website - www.nationalgallery.org.uk (If you are using an IPhone we suggest using Safari as your browser) 3) Go to the menu at the top left of the homepage and select 'sign in' from the drop down 4) Once signed into your account, head back to the 'My account' page 5) Select Membership 6) Scroll down to see your digital card, and add to your wallet.

You can join as a Gallery Member online, on site at any of our ticket desks, or over the phone by calling 0207 747 2590.

If you have House Membership you are very welcome to visit all exhibitions without a pre booking, just show a member of the team your Membership card at the entrance. If you have an Exhibition Membership you can book your unlimited free exhibition tickets in advance via our exhibitions page. If you have a Friend Membership, you can book your one free ticket via the exhibitions page.

To access Supporters' House you need to upgrade to House Membership. You can do this on our upgrade page.

To access Supporters' House you need to upgrade to House Membership. You can do this on our upgrade page.

Yes, you can access the main Gallery through a door in the Supporters' House Bar. Please note this is only accessible during the Gallery's normal opening hours of 10am to 6pm (Friday until 9pm). Those requiring step-free access may use this door to enter and exit Supporters' House at any time when the House is open.

Yes - your guest allowance is in alignment with your Membership. You have the option to add up to 3 guests to your membership. Please note - if you are joining us for a pre-booked meal in the Dining Room or Private Dining Room, your guest limit is not applicable.

Absolutely, children are welcome inside Supporters' House. As a House Member, you are welcome to accompany up to four under 18s into the House with you.

We kindly ask that you do not bring outside food and drink into the House. There are plenty of choices available to order in our Bar, Lounge and Dining Room. Please let a member of our team know if you have any dietary requirements.

You’re very welcome to use your laptop in the Salon and Lounge areas during the times below. If the House is particularly busy, our team may kindly ask you to put laptops away so everyone can enjoy the space comfortably. Mon–Thu: 09:30–11:30 / 15:30–18:00 Fri: 09:30–11:30 / 15:30–17:30 Sat–Sun: 15:00–18:00

Yes there is a dedicated House events programme that is hosted within the Salon. Ranging from lively discussions between industry leading curators and experts in the Salon to wine tastings and creative workshops.

House Members and National Gallery Patrons, Donors, and Corporate Supporters will be asked to show a valid Membership or Supporter card to access the House. Tables in the lounge and bar are available on a a first-come-first-served basis, simply bring your physical (or digital) card, and our host team will take care of the rest. You are able to reserve tables for lunch and dinner in the Dining Room via the reservations link.

We don’t have a cloakroom inside Supporters' House, but there is one very close by in Annenberg Court. You’ll also find plenty of coat stands throughout the House.

As a member you will benefit from discounted menu options and no hire fee. To book the Private Dining Room, which hosts parties of up to 12 guests, please email us at [email protected] letting us know a preferred date and time. The team will get back to you as quickly as possible.

You are very welcome to book a table in the House Dining Room at www.sevenrooms.com/explore/supportershouse/reservations/create/search/. Tables are available for parties of up to 6 guests. If you would like to book the private dining room please email [email protected].

Yes the Supporters' House is available to hire for your special occasion. Please call our venue hire team to hear more about the space and for bookings on 02077475931, email [email protected] or find out more at https://www.nationalgallery.org.uk/venue-hire

Supporters' House is a dedicated place for House Members, Corporate Supporters, National Gallery Patrons and Donors to enjoy.

Yes - your guest allowance is in alignment with your Membership. You have the option to add up to 3 guests to your membership. Please note - if you are joining us for a pre-booked meal in the Dining Room or Private Dining Room, your guest limit is not applicable.

If you have House Membership you are very welcome to visit all exhibitions without a pre booking, just show a member of the team your Membership card at the entrance. If you have an Exhibition Membership you can book your unlimited free exhibition tickets in advance via our exhibitions page. If you have a Friend Membership, you can book your one free ticket via the exhibitions page.

If you have a House Membership there is no need to book your ticket for you or your guests, you are welcome to show your card at the exhibition entrance. If you have an Exhibition Membership you can book you and your guests ticket via our Exhibition page. If you have a Friend Membership you are not able to bring a Guest with you. If you would like to upgrade your Membership, you can visit our upgrade page.