We offer a range of facilities to help you explore the paintings, visit exhibitions and come to events.
All visits must be booked in advance online to help us manage the number of people in the Gallery and limit queuing.
The collection of paintings is on Level 2 of the building and entrance is free for everyone. Assistance animals are welcome.
Exhibitions are held in the Sainsbury Wing on Level −2 and in various rooms in the main building. We provide:
- Exhibition videos and films have subtitles and transcripts
- Water for assistance dogs
To order a large print transcript to collect when you visit, phone 020 7747 2885
Find out more about our exhibitions
To enable access to events the Gallery provides:
- Hearing loops for talks and films in the Sainsbury Wing Theatre, Sainsbury Wing Exhibition cinema and Sunley Room cinema
- BSL-interpreted talks and talks in BSL
- Live speech-to-text captioning provided by STAGETEXT
All Information Desks have hearing loops.
Occasional talks at the National Gallery are accompanied by live speech-to-text transcription supported by STAGETEXT. This service converts the spoken word into visible text, providing visitors who are deaf, deafened and hard of hearing access to live events.
Find out more about STAGETEXT [external link]
If you encounter any issues booking your ticket(s) please contact us:
If you're a Member: firstname.lastname@example.org
For Gallery entry ticket: email@example.com
Exhibition tickets: firstname.lastname@example.org
BSL multimedia tour
This is currently not available but we are working to rectify this.
A multimedia tour featuring 23 highlight paintings from the collection and video clips with BSL commentary is available to purchase from the Audio Guide desks.
Members of staff are on hand to support your visit.
General access queries: Contact Information on 020 7747 2885 or email email@example.com
Access events: Education on 020 7747 2864 or email firstname.lastname@example.org