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The National Gallery aims to make access to the paintings enjoyable and welcoming to the widest possible public. There are a range of facilities to help you see the collection, visit exhibitions and come to events.

The Gallery offers British Sign Language-interpreted talks on paintings for visitors who are deaf or hard-of-hearing, and art sessions for visitors who are blind and partially sighted.

If you have any special access requirements, please call us on +44 (0)20 7747 2885 and we’ll be happy to help.

Plan your visit.


Entry to the National Gallery is currently ticketed. We recommend booking in advance online to make sure that capacity is monitored and to limit queuing, ensuring your visit is as enjoyable as possible. However, if there is capacity available on the day you will not need a ticket. For visitors with access requirements please call us on +44 (0)20 7747 2885.

Entrance to the collection is free.

Complimentary carer ticket

A complimentary carer ticket can be booked with each disabled ticket.

Need help booking ticket(s)?

If you're a Member:

For Gallery entry ticket:

Exhibition tickets:

See what's on

BSL: gallery introduction

BSL introduction to the Gallery
3 mins 20 secs


Introduction to the gallery

Welcome to the National Gallery. Here you will find the national collection of western European paintings from around 1250 to 1900. It includes masterpieces by many great European Artists with more than a thousand paintings on display.

General information:
The address is The National Gallery, Trafalgar square, London, WC2N 5DN
Opening times are 10am to 6pm daily and a late opening on Friday until 9pm.
Closed 24th to 26th December and 1st of January.

Admission to the collection is free.
For special exhibitions held in the Sainsbury Wing there is a charge. Tickets can be purchased on the day in the gallery, online or in advance by telephone.

Disabled visitors are eligible for a discount on exhibition tickets and may bring an escort free of charge.

For visitors with mobility access requirements:

There is one off-street parking space for badge holders in Orange Street. Advance booking only on 020 7747 2885. Designated parking bays for badge holder in St Martin’s street, behind the Sainsbury wing, give level access to the entrance.

Four entrances have level access: the Getty, the Sainsbury Wing, National Café and Education Centre entrances. The main entrance, the Portico entrance, is not accessible due to the restrictions of being a Grade I listed building.

Wheelchairs are available at the Getty Entrance on level 0, the Sainsbury Wing cloakroom on level 0 and the Education Centre (which is at street level). The Sainsbury Wing Theatre on Levels also has spaces for wheelchairs. Ramp access to the front of the theatre is on Level -2.

Seating is available around the gallery, there are also a small number of stools for Access requirements that people could ask for at the Information desks and Sainsbury Wing cloakroom and you are welcome to bring a folding stool. Assistance dogs are welcome.

For deaf and hard of hearing visitors:

We offer a programme of British Sign Language (BSL) interpreted discussions on paintings. Deaf lecturers also regularly deliver talks in BSL.
Audio guides are available for the paintings with volume enhancement and there are transcripts of audio guides.
Exhibition videos and films have subtitles and transcripts.
All information desks and shop counters have induction loops and there are also induction loops for talks and films in the Sainsbury Wing Theatre, Sainsbury Wing Exhibition cinema and Sunley Room cinema.

If you would like to discuss access requirements further, please call 020 7747 2885 (you can use Typetalk on this number).

School groups

For school groups, the Gallery can also offer sessions using multi-sensory materials for students who are blind and partially sighted, and for students with learning disabilities. Find out more about our SEND programme.

Accessible transport

The nearest tube station with step-free access from platform to street level is Westminster station, on the Jubilee, District and Circle lines. Then take buses: 12, 24, 88 or 453. For the latest information, please check TFL [external link, opens in a new tab].

Badge-holder parking

There is one designated parking space on Orange Street.

48 hours advance booking is required on 020 7747 2885.

The space is not on the National Gallery premises. Should another Blue Badge holder park there before you arrive, unfortunately, we cannot send them away. If this occurs, there are alternative parking spaces available in Martin’s Street and Leicester Square Car Park. Please phone Westminster Parking Information Service on 020 7823 4567 for more information.

Public car parks are available nearby in Leicester Square [external link, opens in a new tab] and Trafalgar Square [external link, opens in a new tab].

Other facilities available on site

Prayer space: Please ask a member of staff if you wish to use the space.

First Aid rooms: Please ask a member of staff if you wish to use a First Aid room or require assistance. 

Changing Places toilet facility: 

Our newly installed Changing Places [external link, opens in a new tab] toilet facility in the Pigott Education Centre is especially designed for those who have access requirements. The facility includes a wall mounted height adjustable bench, tracking hoist system, peninsular toilet, a height adjustable basin and a shower.

You can access the toilet using your RADAR key. RADAR keys are also available to borrow from the Information desks, and the School’s Desk in the Pigott Education Centre.

The Changing Places facility will be available 10am daily until closing. Please access the facility in the Pigott Education Centre from Level 2 via Gallery 18.

Facility features:

  • Bench - Height Adjustable, Adult Sized, Wall Mounted
  • Hoist - Ceiling , Loop
  • Peninsular Toilet
  • Washbasin Height Adjustable
  • Non Slip Floor
  • Floor Space (sq. m) - 12
  • Emergency Alarm
  • Privacy Screen
  • Paper Roll
  • Radar Key
  • Accessible Shower
  • Colostomy Shelf
  • Disabled Parking.

The Changing Spaces toilet facility in the Pigott Education Centre. 

Contact us

Members of staff are on hand to support your visit.

General access queries: Contact Information on 020 7747 2885 or email 

Access events: Education on 020 7747 2864 or email

Rough Guides accessibility logo National Gallery has received a highly commended award in the national Rough Guide to Accessible Britain Awards as one of the top accessible attractions in the UK in the Best Free Venue category.