Deaf or hard-of-hearing visitors

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We offer a range of facilities to help you explore the paintings, visit exhibitions and come to events. We also offer a programme of British Sign Language (BSL) interpreted discussions on the paintings. Deaf lecturers also regularly deliver talks in BSL. Why not come and join in?

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Exhibitions are held in the Sainsbury Wing on Level −2 and in various rooms in the main building. Facilities to assist you include:

  • Audio guides available for the paintings with volume enhancement
  • Exhibition videos and films have subtitles and transcripts
  • Transcripts of audio guides
  • Water for assistance dogs

To order a large print transcript to collect when you visit, phone 020 7747 2885

The collection

The collection of paintings is on Level 2 of the building and entrance is free for everyone. Assistance dogs are welcome.

BSL multimedia tour

A multimedia tour featuring 23 highlight paintings from the collection and video clips with BSL commentary is available to purchase from the Audio Guide desks.

Read more about the BSL tour


To enable access to events the Gallery provides:

  • Induction loops for talks and films in the Sainsbury Wing Theatre, Sainsbury Wing Exhibition cinema and Sunley Room cinema
  • BSL-interpreted talks and talks in BSL
  • Live speech-to-text captioning provided by STAGETEXT

See all BSL events

Information desks

All Information Desks have induction loops


The Gallery is a member of MAGIC, a group of 14 museums and galleries providing events and facilities for visitors who are deaf or hard of hearing.

Read more on the MAGIC website [external link]


Occasional talks at the National Gallery are accompanied by live speech-to-text transcription supported by STAGETEXT. This service converts the spoken word into visible text, providing visitors who are deaf, deafened and hard of hearing access to live events.

Find out more about STAGETEXT [external link]

Contact us