Terms of use

Set out below are the Terms and Conditions for use of the National Gallery's website. By using the site, you have accepted them. From time to time these terms and conditions may be changed. If you are a frequent visitor to the site, please review them regularly.

Privacy statement

How we use your information

The National Gallery is committed to protecting your privacy. We use the information we collect about you to provide specific services you have requested and to understand our audience better. We may also use it to tell you about changes in our services, future events and developments, or about special offers we think you'll find of interest. We may also disclose your information to the National Gallery Company for their internal purposes and so they can contact you where this is appropriate. We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

You may opt out of receiving information about our services, future events and developments by selecting the relevant option on our website or by sending us an email at information@ng-london.org.uk

Security of your information

All of the information you give us is private and secure. We do not currently sell or rent information, and would not do so without asking you first. Under the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information which you have given us to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We will only disclose personal information to business partners, government bodies and law enforcement agencies and suppliers we engage to process data on our behalf.

International transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. Therefore, by browsing this website and communicating electronically with us, you acknowledge our processing of personal information in this way. However, we will endeavour to protect all personal information collected through this website in accordance with strict data protection standards.

Updates to the Privacy Policy

From time to time we may update this Privacy Policy. When we do we will publish the changes on this website. If you do not agree to these changes, please do not continue to use the website. If material changes are made to this Privacy Policy, we will notify you by e-mail or by placing a prominent notice on the website.

Contact us

If you have any questions or concerns about the information we hold about you, you can email us at information@ng-london.org.uk

Log files

In common with most websites, the National Gallery retains a log of certain information about every request sent to it. This information is used for system administration and for compiling statistics. Some of this information may be made public but, if this is done, the information will be in summary form and would not enable individuals to be identified. Data may also be on occasion used to enable investigation of technical problems on the website, unless required by law, logged information is not passed to any third party.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are created by the server which hosts a website or application and it can be used whenever you use that service.

There are two main types of cookies:

  • First Party Cookies – These are set by the website you are visiting 
  • Third Party Cookies – These are set by other sites or applications.

The National Gallery uses a comparatively small number of first and third party cookies. We have listed the ones that are currently in place on the site, what they are used for and if possible, your methods for opting out of them.

First Party Cookies

Functional

The cookies listed below are strictly necessary in order for us to offer some of the core functionality of the site. It is therefore not possible to opt out of these.

Cookie set by: National Gallery

  • File name: ASP.NET_SessionId. Duration: Session. Purpose: These are used to maintain logged in/logged out status as well as form settings. For further information see: http://support.microsoft.com/kb/899918
  • File name: ASP.NET forms authentication ID. Duration: Session. Purpose: These are used to maintain logged in/logged out status as well as form settings. Further information: http://support.microsoft.com/kb/899918
  • File name: projectspace.email. Duration: 30 days. Purpose: These are used to maintain logged in/logged out status as well as form settings. Further information: We are currently reviewing the necessity of the ‘projectspace.email’ cookie.

Cookie set by: Amaxus

  • File name: PHPSESSID. Duration: Session. Purpose: These are used to maintain logged in/logged out status as well as form settings. Further information: We do not currently use this functionality and reviewing the necessity of this cookie in conjunction with the Amaxus CMS provider, BOX UK Ltd.

Analytical

Analytical cookies such as Google Analytics [External link] and Clickdensity [External link] allow us to collect information about how our visitors use our websites. The information these tools record is anonymous and cannot be used to identify individuals. We use this information to report to funders such as the Department for Culture, Media and Sport [External link] and to analyse usage of the website so that we can continually work to add new features and improve your experience of it.


Although these cookies are extremely important to us in understanding how you use the site, they are not strictly necessary for its functionality. Where possible, we have provided information on how to opt out of these services.

Cookie set by: Google Analytics

Cookie set by: Clickdensity

  • File name: CDSessionID. Duration: Session. Purpose: Clickdensity use to anonymously build reports in the form of ‘heat maps’. These maps tell us where visitors click whilst on the site and helps us to improve our site. We only turn Click Density on from time to time to record clicks on certain pages. You can find more information on the current Clickdensity cookie policy here: http://www.clickdensity.com/Privacy_Policy.htm

Third Party Cookies

We will sometimes embed content or make use of applications provided by third parties such as AddThis [External link] or YouTube [External link]. When you visit a page that uses theses services they may use their own cookies. The National Gallery does not control these cookies however; if you wish to restrict or block them you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org [External link] which contains comprehensive information about how to do this on a wide variety of browsers. You will also find details about how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of our websites.

The National Gallery has not put in place site-wide functionality to opt-in or opt-out of cookies present on any of the Gallery’s websites. The Gallery has made this decision for two reasons:

  1. The Gallery's websites utilise a very small number of cookies and we do not collect sensitive personal information through the use of cookies. Instead we have operated under a methodology of implied consent, as recommended by the UK Information Commissioner and endeavoured to provide as much information as possible on our cookies and how you can control them.
  2. We believe that the user's browser settings are the best and most wide reaching method of ensuring that the user has control over their privacy.

For more information on how to set your browser controls, please visit: www.allaboutcookies.org [External link] or www.aboutcookies.org [External link].

External Links

The National Gallery websites include links to other websites whose cookie settings are beyond our control and are not covered by our terms of use. If you visit these sites they may collect information from you which will be used by them in accordance with their privacy policy.

The National Gallery does not endorse or sponsor or otherwise approve of any information or images or further links to other sites that appear in those websites.

Incoming Links

You are welcome to link to the National Gallery website from any personal websites, blogs or channels which are run for your own use and not for profit.

However, the Gallery requires written permission before links can be published on any corporate, commercial or professional websites.

Copyright

The National Gallery's website and its contents are copyright of the National Gallery. Material may be reproduced free of charge in any format or medium for research, private study or for internal circulation within an educational organisation (such as schools, colleges and universities). This is subject to the material being reproduced accurately and not used in a misleading context or altered format such as stretched, compressed, coloured or altered in any way so as to distort its original format.

Where any of the items on this site are being republished or copied to others, the source of the material must be identified and the copyright status acknowledged, eg: “Leonardo, The Virgin of the Rocks, 1491-1508 Photo © The National Gallery, London”.

Commercial users identifying an image that they wish to reproduce on a commercial basis should contact:

The National Gallery Company’s Picture Library
Telephone: +44 (0)20 7747 5994
Fax: Fax +44 (0)20 7747 5999

Filming and photography are not allowed in the Gallery unless prior permission is given. To arrange a location shoot, please contact:

The National Gallery Company’s Location Film Unit
Tel: +44 (0)20 7747 5996 
Email: filming@nationalgallery.co.uk

Viruses

Every effort has been made to ensure that the site is free from viruses, but the National Gallery offers no warranties that its site is free from viruses, and the user is responsible for ensuring that they have installed adequate virus-checking software.

Disclaimer

While we make every effort to ensure the accuracy of the information and copyright of material on this website, any and all liability which might arise from your use of and reliance on the information contained on the website is excluded.

Freedom of Information

The Gallery website contains details the organisation’s governance and policies. Please read our Freedom of Information Policy to find out what kind of information we publish and how regularly.

See also

 
  • Share